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Early access

Be one of the first stores on Orderly.

We're working closely with a small group of Shopify brands to get it right. You'll get hands-on setup, a direct line to the people building it, and a say in what comes next.

A good fit if you
Sell on Shopify, on one store or several
Handle support from Gmail or Google Workspace
Deal with returns, exchanges or warranty claims regularly
Have a support team that keeps falling behind

Tell us about your store

We'll only use this to get in touch about Orderly. See our privacy policy.

Questions

Do I have to forward my emails to Orderly?

No. Orderly connects to Gmail directly through Google’s API. Your emails stay in Gmail and every reply is sent from your own mailbox, into the same thread.

Does it work with Outlook or Microsoft 365?

Not yet. Orderly works with Gmail and Google Workspace for now. Microsoft 365 is on the list.

Can I connect more than one Shopify store?

Yes. Connect every store and every support inbox, and work them all from one queue.

Does it work with my phone system?

Aircall is supported for missed calls, voicemails and call logs on the customer’s timeline. Tell us what you use and we’ll let you know.

Will the AI reply to customers on its own?

Not by email. AI drafts replies and your team decides what gets sent. The live chat bot can answer simple questions and hand over to a person.

How much does it cost?

We’re still setting pricing. Early access stores get preferential pricing.